Privacy policy

(1) What information do we collect?

We may collect, store and use the following kinds of personal data:

  1. information about your computer and about your visits to and use of this website. This information does not include your full IP address or other information which may be used to personally identify you;
  2. information that you provide to us for the purpose of registering with us (including your name, telephone number, email address);
  3. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including your name, telephone number, email address and mailing address);
  4. any other information that you choose to send to us.
We only use any personally identifying information for the purpose explained to you at the point of collection. We store and process all data within the EU.

(2) Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both "session" cookies and "persistent" cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit and/or return to this site.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

(3) Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  1. administer the website;
  2. improve your browsing experience by personalising the website;
  3. enable your use of the services available on the website;
  4. send you email notifications which you have specifically requested;
  5. deal with enquiries and complaints made by or about you relating to the website.
We will not without your express consent provide your personal information to any third parties for any purpose other than that required by law.

(4) Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

  1. to the extent that we are required to do so by law;
  2. in connection with any legal proceedings or prospective legal proceedings;
  3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

Except as provided in this privacy policy, we will not provide your information to third parties.

(6) Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers.

All data is only accessible to authorised staff and is protected in transit across the internet by SSL, SSH and other widely used cryptographic protocols.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

(7) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. We will notify you wherever possible of any changes made to this document.

(8) Your rights

You may instruct us to provide you with any personal information we hold about you.

You may instruct us not to process your personal data at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data or we will provide you with an opportunity to opt-out of the use of your personal data for any use other than that explained to you on collection.)

(9) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(10) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(11) Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to info@letsolutions.co.uk or by post to Let Solutions, 53-54 Castle Street, Canterbury, Kent CT1 2PY.